GP problem

=adrian=

Distinguished Member
We have some problems with local GP not wanting to do tests and claiming everything is OK with my wife when it clearly is not. It has been going on for quite some time now. Has anyone tried complaining before? What is the procedure? Is it actually worth it?
 

SteveCritten

Distinguished Member
We have some problems with local GP not wanting to do tests and claiming everything is OK with my wife when it clearly is not. It has been going on for quite some time now. Has anyone tried complaining before? What is the procedure? Is it actually worth it?
You are entitled to a further opinion. Register with another GP or go to an emergency one.
 

alphaomega16

Distinguished Member
Its why I just stopped going to the doctors altogether, pretty sure if I went and said it hurt when I breathe they would just tell me to stop breathing.
 

=adrian=

Distinguished Member
You are entitled to a further opinion. Register with another GP or go to an emergency one.
We have went elsewhere and were told the results are really bad. The GP claims the results are all good and there is nothing to do / worry about. The other doctor said that if it were to continue like that without a medication, she would most likely go into comma in 2 - 3 years. She was asked to do new tests, as the ones she had were 1.5 year old. She went back to GP and asked for new tests, but he refused saying that there is nothing wrong, the results are good and she is fine. It just boggles my mind.

As it stands now, we have to do the test on our own but have to wait until May to be able to so. All we want from him are the test, as because he refuses to treat her and even acknowledge that she isn't well, we are forced to go privately for the treatment.

I am considering my options and thinking about complaining, because what happens is just unbelievable and if it wasn't happening to my wife, I wouldn't have believed otherwise.
 

SteveCritten

Distinguished Member
Yes definitely complain. If this other Doctor says there is a problem can you ask them to put it writing?
 

=adrian=

Distinguished Member
Yes definitely complain. If this other Doctor says there is a problem can you ask them to put it writing?
Yes, we want him to, but she won't be able to see him until May. So everything is on hold until then. That's why we wanted to do the tests in the meantime, to have them fresh, but GP refuses. This will push the treatment back as well, because instead of being able to prescribe medication / do a necessary treatment straight away, she will have to do the tests first, wait for the results and only then start treatment.

Do you know what is the complaint procedure? Who do we complain to?
 

BT Bob

Well-known Member

Astaroth

Well-known Member
The other doctor said that if it were to continue like that without a medication, she would most likely go into comma in 2 - 3 years
Who is this second doctor and if you like them why aren't you continuing to see them instead of your own that you don't like?

Common belief is that the NHS has a host of key performance indicators for GPs and not over referring or prescribing is one of them. Obviously this is partially held in check by complaints and/or morality rates etc but it does result in some doctors taking a more "we'll see how it goes" type approach rather than reaching for a referral letter or prescription pad.

One of the docs at our surgery is very similar and unfortunately is the most common one on the emergency appointments. When a blood test showed results that NICE recommend start a prescription on she said to wait for 3 months (despite the Mrs being off work) and see how they are then. Did eventually convince her on a different blood test which also came back poor and the next GP instantly called her, said a prescription was ready to collect and couldnt understand why his colleague hadn't already done it based on the first one (though the second is more conclusive)
 

=adrian=

Distinguished Member
Who is this second doctor and if you like them why aren't you continuing to see them instead of your own that you don't like?

Common belief is that the NHS has a host of key performance indicators for GPs and not over referring or prescribing is one of them. Obviously this is partially held in check by complaints and/or morality rates etc but it does result in some doctors taking a more "we'll see how it goes" type approach rather than reaching for a referral letter or prescription pad.

One of the docs at our surgery is very similar and unfortunately is the most common one on the emergency appointments. When a blood test showed results that NICE recommend start a prescription on she said to wait for 3 months (despite the Mrs being off work) and see how they are then. Did eventually convince her on a different blood test which also came back poor and the next GP instantly called her, said a prescription was ready to collect and couldnt understand why his colleague hadn't already done it based on the first one (though the second is more conclusive)
It is a specialist doctor who we got to only because of a friend of a friend. GP refused to refer her to a specialist claiming that everything is OK. We have to wait until May to be able to see the specialist. So far he had a look at the (old) results and said he is shocked why she wasn't referred / treated back then. The results were bad 1.5 years ago and most likely are even worse now. Because everytime she saw a GP at our clinic (it wasn't just one too), and everytime she hit the wall, she has given up. Until now when there is a new hope.

She has went back to our local clinic last week to say what she learned and asked for newer tests, but got refused (GP claiming everything is fine, basing the diagnosis on old test 1.5 year old, which according to the other doctor were bad even then). She will try to see a different GP next week to asks for tests again. If that fails, then we will be looking into complaining. It has been going for around 2 years now.
 

Astaroth

Well-known Member
I'm sure the argument is that you shouldnt have to but have you considered paying for the blood tests privately? Most aren't overly expensive and it would give you more real evidence to go into bat with the GP.
 

=adrian=

Distinguished Member
I'm sure the argument is that you shouldnt have to but have you considered paying for the blood tests privately? Most aren't overly expensive and it would give you more real evidence to go into bat with the GP.
Yes, that is an option as well. I'll see what the other GP will say next week first. Thanks!
 

Trollslayer

Distinguished Member
I have had a few GPs like that, fortunately the current one is great.
 

=adrian=

Distinguished Member
Funny you have bumped the thread up today. She went to see a different GP today. The GP she was meant to see didn't make it in the end (due to heavy snow), but the one she had seen instead was shocked. She was told she needs to see a specialist ASAP and cannot wait the usual 3 months. She was advised she will be contacted as soon as possible with a hospital appointment.

People like the "doctor" she seen last week shouldn't really be in the job.
 

Trollslayer

Distinguished Member
And it is impossible to get anything done.
 
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