Got an engineer coming out tomorrow...need some advice...

Simba

Distinguished Member
hi there,

iv got a comet engineer coming out tomorrow to take a look at the plasma. The problem is that the tv crashes when its turned on when left on the hdmi 1 input with the only solutinon being to pull the plug and having to listen to even louder than before POP!. Also the red sparkles on the black regions has consdierably increased. Now the tv is still under 12months warranty by about 3 weeks and from what iv read on this forum and around the net is that most repair attempts dont seems to fix the red sparkle problem.

whats the chances of getting a replacement/diff set without having to get them to go through the process of having it 'checked' and leaving me without a tv for about 10 days...

thanks, simba
 

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