So in other words, you got your headphones within the time frame you were given after being validated.I also must put my hand up and say after extreme effort and waiting to within the MAXIMUM 60 days I finally received my headphones. A terrible experience and a disgrace.
In the end I believe I got mine as I applied pressure via the Google Store who communicated across departments to the Promotion department (run by an inept third party that apparently have poor communication skills ).
I doubt if ANYONE from GOOGLE who reads any of this forum will have the brains to feed back and this company may lose future business as they should. Google made a mistake siting this near London which is well known for the worst employees. Perhaps somewhere peripheral in the country where the average employee is streets ahead on those London employers are forced to accept.
Certainly my former employer sent our duffers to HQ in London but they eventually came back in a very short period several grades promoted! Clearly evidence of what I say.
Google made a mistake siting this near London which is well known for the worst employees. Perhaps somewhere peripheral in the country where the average employee is streets ahead on those London employers are forced to accept.
Certainly my former employer sent our duffers to HQ in London but they eventually came back in a very short period several grades promoted! Clearly evidence of what I say.
Apology acceptedThat's a weird opinion, maybe you should use another forum. Btw, I'm a northerner.
You should give them a call on 03330165539. I did that and the customer services advisor told me that sometimes the system overlooks the odd claim here and there which they then have to manually override. A few days after my call, I got my dispatch email and received the headphones the day after that.That's quite cool that you guys finally got yours, I've got nothing so far. My claim was validated - 2020-11-09. so almost 3 months ago. This is ridiculous and a shame for Google. How they could compete with Apple if they are not possible to organize simple promo and ignore customers.