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Good customer service at Comet!

Discussion in 'TVs' started by engaged, Apr 9, 2004.

  1. engaged

    engaged
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    Bought a Panasonic TX28PS12 last week at Comet for £450 (£500 list less the 10% Kingfisher Group discount I currently get) and noticed that they've just dropped the list price to £430 (£387 to me). Paid them a visit this morning armed with the receipt and my wife, and they happily credited us the difference of £63.

    Went in there expecting a struggle! :smashin:
     
  2. stormyuklondon1

    stormyuklondon1
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    pray you never have to get their service engineers to look at it!
     
  3. alfablue

    alfablue
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    I bought one from them for £349 today! Maybe you should go back again!

    edit:

    no I didn't, it was the PS1 (50Hz model) - still a great bargain!
     
  4. DaveC

    DaveC
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    I agree with stormy. The field tech that came to look at mine actually refused to look at it when he arrived?!

    I've been battling for a resolution to my dodgy panasonic 28dt4 since January. I guess not everyone must think Comet are cowboys but I would certainly not buy from them again!
     

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