Hi, For a start, I must say sorry. I've scanned the forums here for the answer to my questions, but I really can't fathom which is the right one. I'm very techy, but still lost in some of the terminoloy here. I've had a sky+ installation now for around a year. I've just received the letter asking if I want the extended warrantee (I didn't intend too, anyone out there think I should?). After two or three weeks of having the installation in, we started noticing the picture would jump now and again. It'd usually be worse from either a recording or a nearly live recording. However, it would also jump and breakup whilst whatching a live feed. Sky managed to help me to get it fixed by using the 'service 4 0 1 select' menu and performing a reset on the drive etc. This lasted for a good 10 months (with a very rare blip! the sound would become out of synch occassionally, to which I had to perform a power down/up). The problem seems to be back! With a vengence and with the guarantee due to run out, I'm concerned. I've been waiting for the guarantee to run out before considering upgrading the hard drive to a larger capacity (I think 120GB is an option, it has a 40GB at the moment). Would the upgrade help? Is it likely to be something else? I'm not sure what a LNB is, but I know I have two. Here are some specifics about my box: V2 I think : (Card on left and play lights etc in middle). LNB1: Sig strength always 50% Sig quality always 50% LNB2: Sig strenght always 50% Sig quality around 60% Pace Model number 3.024 Version 9F2105 Op Sys 1.31A8 EPG Software Sky+ 1.28.d LNB Low 9.75 High 10.60 Power Supply on 22khz cmd on Any help or suggestion would be great. Thanks for your time and trouble.