Bill Hicks
Banned
I will be phoning AOL as I'm changing my ISP to BT Infinity at the end of the month. I've been reading lots of horror stories from other AOL users who have had to jump through hoops to get their MAC code from them, so I'm wondering, has anyone else got their MAC code from AOL and was it a major hassle?
What's the best way to deal with this if (or when) I encounter difficulties with them? I was reading OffCom's advice that as a private user I should have to wait no longer than 5 working days to receive the code. I'm now outside my 18 month contract period.
I don't have much patience with isp/telephone call centers so I would like to get as much info before I make the call so I don't loose my rag with them over the phone, which wont get me anywhere!
Thanks.
What's the best way to deal with this if (or when) I encounter difficulties with them? I was reading OffCom's advice that as a private user I should have to wait no longer than 5 working days to receive the code. I'm now outside my 18 month contract period.
I don't have much patience with isp/telephone call centers so I would like to get as much info before I make the call so I don't loose my rag with them over the phone, which wont get me anywhere!
Thanks.
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