DaveHope
Established Member
- Joined
- Jul 2, 2007
- Messages
- 177
- Reaction score
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- Points
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Hi All,
GenServe collected my TX-SR606 on Friday for a warranty repair (low frequency noise when Audessy was enabled, reduced noise when Audessy was disabled). I was quite surprised when CityLink collected my 606 only to give me another box in exchange.
Having opened the box, inside was a TX-SR875 with a repair note describing a similar problem to mine (citing loose PCBs and a replaced fuse as the cause). All details on the repair note etc were mine.
Is this the norm? - Do Genserve usually replace the item? (even temporarily until it's fixed). I was under the impression i was going to be without an Amp until mine was fixed.
GenServe collected my TX-SR606 on Friday for a warranty repair (low frequency noise when Audessy was enabled, reduced noise when Audessy was disabled). I was quite surprised when CityLink collected my 606 only to give me another box in exchange.
Having opened the box, inside was a TX-SR875 with a repair note describing a similar problem to mine (citing loose PCBs and a replaced fuse as the cause). All details on the repair note etc were mine.
Is this the norm? - Do Genserve usually replace the item? (even temporarily until it's fixed). I was under the impression i was going to be without an Amp until mine was fixed.