IL Cattivo
Distinguished Member
Morning all,
Last night I had my online bill through from EDF Energy. been in our house now since 21st Oct 2010 and since then been paying a dual fuel rate with a combined Direct Debit payment of £65 per month. £31 Elec / £34 Gas.
Been steadily getting a credit balance on the Electricity side of things having reached £370+ cr. Often have had people round every 2/3 months to read the meter's too, so not too many estimated readings on that side of things.
The Gas though is a whole different story and seems to be where things have gone wrong somewhere, surely...
My latest dual fuel statement shows that I have gone from a £370 cr balance from the previous statement to a whopping £899.90 debit because somehow between Nov 11 to Aug 12 we (2 Adults in a 3 bed terrace) have used nearly 950 units of gas equating to a charge of £1,185.00 just for Gas alone....
So my question is this... How has this happened all of a sudden given that we didn't get this kind of shock this time last year so is it right? Or is this bad account management from the suppliers part, i.e they've been charging us far too lower DD rate from the off which has now got us into this situation?
Our Monthly DD has now been increased from £65 a month to £231.00 a month £75 a month of which is being used to clear this £800 odd debit..!! For your average family like us that is simply unsustainable!
Anyone else found themselves in a similar situation and how did you address it?
Many Thanks
Last night I had my online bill through from EDF Energy. been in our house now since 21st Oct 2010 and since then been paying a dual fuel rate with a combined Direct Debit payment of £65 per month. £31 Elec / £34 Gas.
Been steadily getting a credit balance on the Electricity side of things having reached £370+ cr. Often have had people round every 2/3 months to read the meter's too, so not too many estimated readings on that side of things.
The Gas though is a whole different story and seems to be where things have gone wrong somewhere, surely...
My latest dual fuel statement shows that I have gone from a £370 cr balance from the previous statement to a whopping £899.90 debit because somehow between Nov 11 to Aug 12 we (2 Adults in a 3 bed terrace) have used nearly 950 units of gas equating to a charge of £1,185.00 just for Gas alone....
So my question is this... How has this happened all of a sudden given that we didn't get this kind of shock this time last year so is it right? Or is this bad account management from the suppliers part, i.e they've been charging us far too lower DD rate from the off which has now got us into this situation?
Our Monthly DD has now been increased from £65 a month to £231.00 a month £75 a month of which is being used to clear this £800 odd debit..!! For your average family like us that is simply unsustainable!
Anyone else found themselves in a similar situation and how did you address it?
Many Thanks