Waynej
Distinguished Member
As iv said in another thread my Xbox 360 knackered on Saturday. I rang up my local GAME who say they had no stock for a replacement. They then gave me the number of another nearby store, but they had no stock either.
So this morning I'v been on the phone to game.net's customer service. Who were arranging a replacement for me, I was just waiting for them to call me back with an authorisation number before I post the faulty unit back. Whilst I was waiting for the phone call I decided to give my local GAME store a ring again, who then said they have more stock in. When I said I'll pop in with my faulty unit to replace the initially refused me, a quck call to GAME CS and getting them to ring the store sorted that.
So I went down to take in the faulty unit and pick up my new one. But upon the lad doing the receipt, he crossed out todays date and written Dec 2nd. He said I'v had nearly 4 mths use out of it. I tried explaning that IMO when a faulty product is replaced you receive a new standard 12 mth warranty and the old warranty should become void.
But meh, my main concern now is if hes fecked my guarantee up all together. As with someone writing on my receipt surely that would void it anyway?
The question is what do I do about it now? Or is he actually right?
Anyway, my new 360 seems great, its got the new drive and is nice and quiet. Whoever has the new one, when u turn it on its side, is it supposed to sound like theres a loose screw inside? My old one didn't, I'm just assuming its some form of detecting what side the console is laying on for the LED on the front.
So this morning I'v been on the phone to game.net's customer service. Who were arranging a replacement for me, I was just waiting for them to call me back with an authorisation number before I post the faulty unit back. Whilst I was waiting for the phone call I decided to give my local GAME store a ring again, who then said they have more stock in. When I said I'll pop in with my faulty unit to replace the initially refused me, a quck call to GAME CS and getting them to ring the store sorted that.
So I went down to take in the faulty unit and pick up my new one. But upon the lad doing the receipt, he crossed out todays date and written Dec 2nd. He said I'v had nearly 4 mths use out of it. I tried explaning that IMO when a faulty product is replaced you receive a new standard 12 mth warranty and the old warranty should become void.
But meh, my main concern now is if hes fecked my guarantee up all together. As with someone writing on my receipt surely that would void it anyway?
The question is what do I do about it now? Or is he actually right?
Anyway, my new 360 seems great, its got the new drive and is nice and quiet. Whoever has the new one, when u turn it on its side, is it supposed to sound like theres a loose screw inside? My old one didn't, I'm just assuming its some form of detecting what side the console is laying on for the LED on the front.