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Future Entertainment delivery times

Discussion in 'Movie Forum' started by Smurfin, Oct 29, 2002.

  1. Smurfin

    Smurfin
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    Not sure if anyone else has experienced problems, but in recent weeks Future Ent's delivery times have been poor, with their discs being despatched from Sweden.

    I phoned them today and asked what the problem was, as their service is going downhill.

    The answer, from the horse's mouth was:

    "It was guaranteed 3 day delivery, only it didn't work out. So we're going back to the old way - you should see an improvement shortly."

    So there ya have it
     
  2. conington

    conington
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    Always relied on Future but lately no way. I would usually receive deliveries within two days of despatch advice, sometimes 1 !!! Now things seem to drag out to 7 days or more. They have certainly lost some of my business, even if paying an extra £1 for the disk I would rather use Play or CD-WOW, at least I know roughly when I'll receive them.

    I still await Spiderman which I was told was despatched last Thursday pm, 6 days later no sign of it urghhhhhh !

    I hope Future sort this out quickly before they lose their regular customers, it would certainly be a shame to see them disappear from the choice of web providers.
     
  3. Ian Cox

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    Same here, Spider-man shipped on Thursday but there is still no sign of it:mad: I hope they get this sorted out soon otherwise I will be taking my business elsewhere
     
  4. Smurfin

    Smurfin
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    yep, same here. 5 days since they despatched it - or when they SAID they despatched it:mad:
     
  5. -Spike-

    -Spike-
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    Not good reading this.
    Future Ent' are my preferred company for discs, I ordered AOTC and LOTR SE from them so that I would get them early (I'm so impatient) and not have the "possibility" of a custom charge with LOTR :(

    All orders so far have been with me within 3 days, I'll just have to see how it goes.

    Did order Spiderman from Movietyme which came beginning of last week, may use them more often now...
     
  6. spicymackerel

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    I'm in same boat awaiting spiderman supposedly dispatched last Thursday. Must have been sent donkey express I reckon.
     
  7. Ian Cox

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    Well the pigeon finally arrived this morning with Spider-Man but I don't expect to wait six days for a package to arrive that has been sent from the UK. Not sure if it is Future's fault or the cut backs in Royal Mail. I suspect it is Future Entertainment as I ordered some CD's from CD-Wow and they came in three days all the way from Hong Kong! Might have to go back to Play if this continues even if they are a pound more expensive at the moment
     
  8. Smurfin

    Smurfin
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    to all those who are moaning about Future Ent, see my sep thread on this....
     
  9. pauld

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    Well I ordered Spiderman on Monday 28-10-2002, shipped Tuesday 29-10-2002 and received today 31-10-2002. This was with Future and all of my orders are very simlilar in delivery times.
    So no complaints from me!!!:) :)
     

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