Hi there,
I hope this is the correct forum for this.
I'm running an Onkyo NR575E with 5.1 speakers. Like the title says, both front channels have stopped working entirely. When i run the initial setup, i get a speaker error on Front L and Front R. No sound is heard at all. Idem dito when i try to adjust the speaker levels. All other channels are working fine. I've had this problem for a while now. On a few occasions, the problem disappeared for a few weeks, and then came back. But i'm afraid my luck has run out.
Everything i have tried so far:
I was also one of the unlucky customers of an NR-414. Like many others, this one stopped outputting sound due to one of the chips overheating, and this fell under the warranty program. I got the 575E as a replacement from Onkyo, i'm very dissapointed this one also died so early, after very mild use.
Maybe someone tech-savy could help me in the right direction. I was hoping the problem would be in one of the capacitors, which i might be able to replace myself. But since the components seem to be undamaged, i think this would be pointless. Thanks in advance for your help!
I hope this is the correct forum for this.
I'm running an Onkyo NR575E with 5.1 speakers. Like the title says, both front channels have stopped working entirely. When i run the initial setup, i get a speaker error on Front L and Front R. No sound is heard at all. Idem dito when i try to adjust the speaker levels. All other channels are working fine. I've had this problem for a while now. On a few occasions, the problem disappeared for a few weeks, and then came back. But i'm afraid my luck has run out.
Everything i have tried so far:
- Switch the center speaker with the FR or FL output. Since i can hear sound from the speakers when i connect them to the center output, i think can conclude my speakers are fine.
- Reset (CBL/SAT + POWER) and disconnected the receiver numerous times.
- Upgraded the firmware to latest version, downgraded to a previous version, and back to the latest update.
- Connected a headphone, no sound at all.
- Inspected the boards closely. Found no burnmarks, swollen or otherwise damaged components.
- Checked two fuses on the board with a multimeter, they seem fine.
- Sent an email to Onkyo, no response. I will try calling them, but unfortunately the receiver is not under warranty anymore (just over 3 years old now).
- Tried carefully heating up the DSP chip with a blowdryer, this did not work.
I was also one of the unlucky customers of an NR-414. Like many others, this one stopped outputting sound due to one of the chips overheating, and this fell under the warranty program. I got the 575E as a replacement from Onkyo, i'm very dissapointed this one also died so early, after very mild use.
Maybe someone tech-savy could help me in the right direction. I was hoping the problem would be in one of the capacitors, which i might be able to replace myself. But since the components seem to be undamaged, i think this would be pointless. Thanks in advance for your help!