Yes it's connected to the correct inputHas he plugged the turntable into the correct inputs? input 1 is the phono input on an Io.
Ah, that might be the issue then. If there’s a phono stage built in to the turntable, and he has also plugged it in to the phono input on the amp then it’s running through a second phono stage....Thanks for the reply and appreciate the help the phono stage is built in on this particular model rega turntable.
I've checked the cables and everything seems connected up correctly
Ah, that might be the issue then. If there’s a phono stage built in to the turntable, and he has also plugged it in to the phono input on the amp then it’s running through a second phono stage....
If using the phono stage in the TT, then plug into a regular line input on the amp. Or (if possible) bypass the phono stage in the TT and plug into the phono input on the amp.