FreeviewPlay guide shows “No Information”


Standard Member
Don’t know if this is a Hisense issue or FeeviewPlay issue but I have two different Hisense TVs and both of them do not show programme information on the FreeviewPlay guide until I actually click to select the channel and when the channel changes it updates the guide for that channel only. The listings show “No programme”. See attached image.

I hardly ever watch normal TV because I can’t see what’s on.

Does anyone know what the issue is please? How can I get them to pre-load the channel listings? Can’t imagine it being an issue for just me seen as I have two TVs doing it.

I’ve set relevant settings that should fetch it I think. Software updated.



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