My television lost bbc iPlayer and My5 etc and I was advised to try a software update. I did this and then reset the television and eventually all the freeview player channels started working. on switching tv on after 24 hours, back to the old problem so had to log in to every account. This has now worked for some freeview but not for BBC iplayer which does show the programmes available but on trying to watch, i get message saying 'oops something went wrong'. The tv is not a brand name as such, Digihome. My neighbour has the same tv and whilst mine is 2 years old hers is 4 and she has no problems. Any help please.