Question Freesat guide/logo issues on LG OLED55B8PLA


Novice Member
Aplologies - I believe this better belongs in the LG section rather than OLED, I can’t find any way to move it so will repost.

I’ve had a replacement B8 after my first developed a line of stuck pixels top to bottom after 4 days. I’m noticing a slightly different behaviour with the built-in Freesat, and I can’t find a way to fix it. We don’t have a TV aerial so Freesat is our only TV source.

1. The channels in the guide and on the programme list overlay are not showing channel logos. This is useful, and there is a space where they should be. It has been like this for a week now.

2. The “Recommended” feature is not working. It displays the message “To browse programmes they must be tuned. Do you want to start programme tuning now?”. If I go ahead with this it completes fine but makes no difference. Clearly the TV is already tuned as we are watching TV with no problems, and the guide works, albeit without the channel logos.

Any help and advice would be appreciated.


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