Had my refurb Sky+ installed today and all seems OK. It's a v.1 but from what I've seen on this forum of some of the v.2 problems this may be no bad thing. I have it set up with sound going through my Sony surround sound (so that I can take advantage of DD) via the optical link and Scart straight in to my TV tuner set up for RGB - I was a bit concerned having read some of the comments regarding picture quality with Sky+ but the picture actually seems a bit better than with my previous Panasonic box. Anyway, on to the question: The software installed is Sky+ 1.25.d and when I asked the installer if this was the latest software and equipped for dual record his first response was that the v.1 was not capable of dual record but when I queried this he eventually told me that it would dual record but I would have to wait a couple of weeks for Sky to automatically download the latest software version. I mentioned forced download and he told me it was not possible to force a download with Sky+! Is it possible (advisable?) to force a download or do I have to wait for Sky to activate something? Amusing footnote: While explaining to my girlfriend about what Sky+ could do, pause live TV etc and "create your own TV channel" her response was that there was a film on in an hour and could Sky+ bring the start time forward so that she could watch it now????" I did explain that if could, we should watch tomorrows horse racing and then place a few bets!