I purchased a Hitachi 42PD5200 from The Flat TV Company on Wednesday and was told it would be delivered today, Friday. Having not received a promised phone call of delivery confirmation I chased them up on lunch time today only to be told that it hadn't even been dispatched from the warehouse. I expressed my annoyance having booked a day off work an asked if they could push for a Monday delivery. I was told they would phone back in 5 minutes, but after an hour and a half I had still not received a reply. Having phoned them back up again myself I was told the tv would be delivered on Tuesday, which I cannot get off work. I got even more annoyed that they couldn't be bothered to get back to me when they said they would, and the guy on the other end seemed to not care less!!!! If the tv wasn't the cheapest I could find on line I would have cancelled. Not good first impressions on using this company! Has anyone had any good dealings with them, or are they notorious for bad customer service?