coles1937
Novice Member
Hi there, hope someone can help me with this!
I brought my son an Xbox series s for Christmas, the first thing he wanted to do was get FIFA 22, with his Christmas money so he could play his mates on line! he purchased FIFA 22 Series X/S, but he is unable to connect with them online unlike with his other games which he has no problem with. It transpires that his mates either have Xbox One S consoles and they have purchased the FIFA 22 Xbox one version of the game. Should he have downloaded the Xbox One version to have been able to play them? which seems bizarre if that is the case as he has no problems with any other games! I contacted EA who were not particularly helpful. I then requested a refund for the game but this was declined despite appearing to have complied with their terms for on line purchases, I have tried countless times to contact them and request call backs but am getting nowhere!
Any help with this would be much appreciated!!!
Many thanks.
I brought my son an Xbox series s for Christmas, the first thing he wanted to do was get FIFA 22, with his Christmas money so he could play his mates on line! he purchased FIFA 22 Series X/S, but he is unable to connect with them online unlike with his other games which he has no problem with. It transpires that his mates either have Xbox One S consoles and they have purchased the FIFA 22 Xbox one version of the game. Should he have downloaded the Xbox One version to have been able to play them? which seems bizarre if that is the case as he has no problems with any other games! I contacted EA who were not particularly helpful. I then requested a refund for the game but this was declined despite appearing to have complied with their terms for on line purchases, I have tried countless times to contact them and request call backs but am getting nowhere!
Any help with this would be much appreciated!!!
Many thanks.