I have had a service man out to check my 32PW9527, two vertical black bars noticable on any connection, including terrestial TV. The service man acknowledged the fault, but even after talking to Philips offered no remedy, I had given him a print out of the French site ferrite rings fix, and he got no response from Philips. I have since phoned and emailed Philips, and have only received a standard reply, copy below:
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"Thank you for your recent e-mail.
We apologise for any inconvenience you may be having.
The symptoms that you have described indicate there may be a problem
with your unit.
This to me warrants further investigation please contact your retailer
and they will be able to test the product for you under the terms of
the warranty.
To reply to this e-mail please go to
http://www.philips.com and select
"contact us."
Alternatively, should you wish to speak to a Customer Service
Professional, feel free to call our helpdesk on 0870 900 9070 (select
options 1 & 3).
Thank you for choosing Philips.
Kind Regards,
Philips Consumer Electronics (UK)"
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I have sent another email stating that I have already done everything they suggest, and asking them if they are aware of this fault and more importantly is there a fix.
I am not holding my breath, and have already started looking at alternatives in anticipation of a refund.
cheers
mij