I was in fact calling the companies bluff but now i understand that you have to accept repairs.
no problem neil i am just stressed and annoyed by this situation, and when people tell you things you don't want to hear, it adds to more annoyance.
But guess what i did call LG for a repair and they arranged to come today to pick it up.
But.....I had to go to the Dr this morning!
The Lg man phoned this morning saying he was on his way in about 1 hour and i said i have to go to the doctors first and would be back in under 2 hrs.
very grumpy man basically would not wait for me even though he had another collection in the area.
.....happy days........but worse is to come......
Just had a phone call from LG saying i refused the collection(i did not)
and i HAVE(emphasis on purpose)to be in when they come round betwen 9-5.
and here's the killer........
They have charged me £55 for refusing the repair.
I told her that i had an urgent doctors appointment and could not help that i took ill, but she was snooty and up herself and after i told her i was not paying the £55 charge.
She said that unless it was paid i would not get it repaired..........
............don't you wish your day was as happy as mine.
I now feel like taking the crappy LG plasma into the middle of the street and taking a baseball bat at it.