Remember last year when Universal released their Monster Legacy series of all the old horror classics? As many will recall these were on double-sided discs and there were endless problems with damaged discs due to them not being packaged properly and sliding about loose in the packaging. Well, this month Universal have released The Hammer Horror Collection. This consists of eight movies on two double-sided discs - and guess what? Yup - first disc out of the box was scratched and locks up on chapter 14 of Curse of the Werewolf. There's usually no problem getting them exchanged, but, as most retailers have something like a 30 day period in which you have to inform them of any faults, it means that you have to watch all the movies in quick succession and not at your leisure. Not too bad when its just one movie you have to check, but this week alone from Amazon I've taken delivery of The Hammer Horror Collection (8 movies), Frasier Season 6 (24 episodes), Cheers Season 6 (24 episodes), Smallville Season 4 (24 episodes) and about half a dozen individual movies. Oh - and two further packages of discs will be arriving from them next week (it's that time of the year! ). So, if I want to find any faulty discs and get them replace within the 30 day period, then I've got a hell of a lot of TV viewing to do in the next four weeks. Had an argument over this very point with DVD Soon last year. I had bought an Outer Limits TV series box set from them almost six months before, and was just watching the occasional episode at my leisure and working my way slowly through the collection. Then one day I found that the last disc wouldn't load on any of three different DVD players. Not a mark on it - clearly an authoring fault. DVD Soon refused to exchange the disc because the 30 day period had passed. What really annoyed me is that they wouldn't take my customer record into consideration. At that time I was ordering heavily, buying 10-12 discs per week from them. I pointed out that I couldn't possibly view every disc immediately on receiving it. I also pointed out that with a TV series box set, not everyone will sit down and watch it in two or three sittings, but rather would "dip into it" at their leisure. But, no dice. Luckily MGM (Region 1) were more understanding and arranged a speedy replacement. I think that retailers should be more flexible with incidents of this nature - especially with customers that buy in large quantities from them. DVD viewing is a leisure activity. It ceases to be that if you have to force feed yourself within a fixed time limit just to be sure you haven't got defective product.