Fault on a Sony - red line on the screen

Discussion in 'Sony TVs Forum' started by imavillan, Sep 21, 2007.

  1. imavillan

    imavillan
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    Can anyone help? :lease:

    I have a Sony KDL-S32A12U which was purchased in Feb 06 and is out of warranty.

    It has developed a red / pink vertical line going from the the top to the bottom of the screen. The line is visible on all channels, digital and anologue and is about 1/2 a milimetre thick.

    I have tried turning the tv off but the line is still there when i switch it back on.

    Its driving me mad and i am finding myself looking for it when watching any programme.

    I have called Sony who do'nt know what it is and have given me the number for a repair centre.

    Has anyone else had this happen to there tv, what is it and if so, was it repaired and how much did it cost?
     
  2. ijd

    ijd
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    sounds like you are describing a single line of vertical pixels are stuck on red.
    I know this fault on another set, in fact i have seen it twice, neither sets were sony but both had to have new panels fitted,
    dont want to be the bearer of bad news so i hope sony are different
     
  3. imavillan

    imavillan
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    If it requires a new panel is it worth it from a cost point of view or as the price of the tv's have come down is it worth buying a new one?

    I paid 1200 for this a little over 12 months ago.
     
  4. ijd

    ijd
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    really don`t know the answer to that question, the ones i know of were still within warrenty period, so don`t know the final price of the repair, both sets were collected and redelivered on behalf of the manufacturer and repaired at my place of work,
     
  5. imavillan

    imavillan
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    Thanks ijd

    Has anyone had this problem and paid for a repair?
     
  6. imavillan

    imavillan
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    i would expect a tv from a reputable name such as Sony to last longer than 18 months....does anyone know if this is this a common fault?

    If i complain direct to Sony will they do anything about it even though it is 18 months old? Has anyone else had a similar experience where Sony have responded positively?

    If you buy an LCD tv get it from John Lewis with a standard 5 year warranty at no extra cost.....and they price match!!
     

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