Hello, my computer has been infected with a virus similar to this :
How to Remove Strathclyde Police Ukash Virus, Get Rid of Strathclyde Police Ukash Fake Alert Manually - Tee Support Blog
The problem is when i boot in safe mode it will not boot if that makes sense, the screen says safe mode yet is just black , then the computer restarts itself again.
How do I get rid of this? i have ubuntu and could wipe the hard drive but i would like to keep my documents and photos, would a computer shop be able to restore my desktop?
Thank you for any help in advance.
Update I have created a new user and now can user my laptop However the steps I followed tells me i need anti spyware to get rid of the virus, does anyone know a good free anti virus?
How to Remove Strathclyde Police Ukash Virus, Get Rid of Strathclyde Police Ukash Fake Alert Manually - Tee Support Blog
The problem is when i boot in safe mode it will not boot if that makes sense, the screen says safe mode yet is just black , then the computer restarts itself again.
How do I get rid of this? i have ubuntu and could wipe the hard drive but i would like to keep my documents and photos, would a computer shop be able to restore my desktop?
Thank you for any help in advance.
Update I have created a new user and now can user my laptop However the steps I followed tells me i need anti spyware to get rid of the virus, does anyone know a good free anti virus?
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