Facebook app videos not playing

Vivalamac

Novice Member
Hi all,

Been searching and cannot find an answer (that works anyway) but, I have an iPhone 6 Plus and all of a sudden when I try to watch a video on Facebook it freezes a second or 2 in but audio continues. If I scroll away and back to the video it will give me another second or 2 and freeze again. Does it on both WiFi and 4G.
 

Vivalamac

Novice Member
I’ve attached a video to show exactly what happens to see if anyone can help at all?
I’ve tried everything I can and nothing seems to fix it. 1 out of 10 videos sometimes plays. Instagram! Safari and YouTube still work fine too.
*dont think video attached 😂
 

Sherif84

Novice Member
I have the exact same problem for about a month now.

It is super annoying and make me crazy

I tried every possible thing but nothing works

Hope someone can provide a solution
 

Vivalamac

Novice Member
Yeah mine is a 6 plus. Hated the thing ever since apple released that update that slowed down older phones.
It’s all as up to date as it can be. Even hard reset the phone and fresh install but didn’t fix it.
 

Sherif84

Novice Member
Hi guys,
Just got an update here
So yesterday all of sudden i woke up in the morning and the problem is gone alone !
I thought it might be an automatic update of facebook app that fixed it but i found no new updates was installed since a week ago.

Really strange but i am glad it is working now.

Hope it get fixed for everybody else.
 

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