Exploding Panasonic Plasma

Discussion in 'Panasonic TVs Forum' started by funkybald1, Sep 11, 2007.

  1. funkybald1

    funkybald1
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    I connected my TH-42PX70b plasma on Sunday morning after hanging it to the wall and was enjoying the Grand Prix when the damn thing suddenly after an hour went "BANG!!!!". The actual panel shattered!! it now has 3 or more massive cracks running through it!!

    Any one else experienced or heard of this?
     
  2. SATM

    SATM
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    I presume that at no time was the TV laid flat thereby stressing the front panel.
     
  3. funkybald1

    funkybald1
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    the plasma was always kept upright and never had any stress put on the front panel. I followed all the instructions when attaching the wall brackets on the back of the tv and made sure all the right screws were used. It seemed that as soon as i turned to a hi-def source and the resolution changed then it went "pop".

    It's equally annoying when the retailer is waiting 10 days to send out an engineer to say "that's broke that is......".
     
  4. SATM

    SATM
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    If this is the first time the TV has been used,and given the damage you have described,why is the retailer not exchanging it for a new TV?
     
  5. funkybald1

    funkybald1
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    They say they have to send out an engineer first to confirm the damage. The earliest they can do this (due to "backlog") is in 10 days time.

    Don't you just love retail :thumbsup:
     
  6. EViS

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    So how do we transport our plasmas? Can't lie them flat? Even if they're in their original packaging?
     
  7. jetinder

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    I am not laughing at your bad luck you have my sympathy, I'm just saying that this sounds like a clip from a 1980s pop video where they had a habit of blowing up tvs.

    Hope no one got hurt as the glass flew off.

    Cant you take a video or picture of your broken tv, send 1 copy to panasonic customer service via e-mail and 1 to the retailer as proof that its busted.

    You could convert the video file in to Windows media format and attach that to the e-mail.

    Unfortunetly all plasmas need to be shipped upright, you can get away with leaning them slightly but its not recommended.
     
  8. EViS

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    :eek:!! I transported mine lying flat...
     
  9. kevH

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    Sorry to hear about the exploding TV thats a bit of a shocker TBH !!!!:eek:

    Just for clarity will someone in the know please advise us all about the lying flat/upright issue as ive heard varying stories about this ie if its been flat as long as you place in upright position for a couple hours before powering up then it'll be fine.

    Is it just not that you shouldnt lie flat and stack rather than it does any actual harm to the Plasma being laid flat??

    A definitive answer would be nice ???
     
  10. Bumtious

    Bumtious
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    They should not be stacked flat, or transported flat, the weight is in the glass, quite simply when fla,t the unsupported area becomes enormous and any shock or jolt may cause the glass to crack. The glass wieght distrubtion is designed with all the support in the upright position because thats the way they are used.

    Its really is a no no to lie flat at any time.
     
  11. EViS

    EViS
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    Do courier & delivery companies know this? Atleast the Panny box surrounding my Plasma didn't have any information around it...
     
  12. kevH

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    Mine also was delivered flat :eek: I did however sign for it stating so and rang the supplier to tell him and he assured me that any problems with it and they would supply a new one (yeh right).

    I made him put it in writing which to my astonishment he did, anyways its been a few weeks now with no problems. Touch wood !!
     
  13. virtual22

    virtual22
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    John Lewis do, when mine was delivered I made the wife (I was at work) go out to the van before they opened the back doors and check. She said every one was upright and firmly secured. :thumbsup: When the two guys lifted it in as well they made sure it was in the lounge and upright.

    I'm sure my Panny box had quite a bit of warning text on it as well. It was over a year ago now though.
     
  14. NonPayingMember

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    Upright for transportation and storage (and use - for those who like the idea of putting one on their bedroom ceiling....).

    However flat for maintenance is fine. This is how they are assembled and repaired, and also how we install terminal cards and wall mounts etc.
     
  15. badbob

    badbob
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    Someone told me the packing includes a tilt meter, so it's been flat you can read it. Dunno if he was pulling my leg.
     
  16. DeadEye

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    I know it's fairly old now, but in the instructions for my Hitatchi PD5300 it says to lay it face down on the floor while screwing the wall mounting bracket to the back of it!
     
  17. NonPayingMember

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    Quite a few include tilt meters. But they're not that great an idea IMO cos you might see one and panic, when all that's happened is the box has been steered onto it's side just through carrying it off/onto the van, or even in removing the lid to check it!!!
     
  18. SATM

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    The packaging on my Panasonic PX700 clearly states..."Caution.Transport only in an upright position"
    Addionally,there is a X through drawing of the box lying flat on a trolly,plus a drawing of the box standing upright on a trolly.
     
  19. b1g1an

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    It's possible your wall isn't 100% true, many aren't, and depending on the bracket you may have stressed the panel when mounting.
     
  20. Black Adder

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    Plasmas have feelings you know? Are you sure you weren't watching something immensely crass and moronic like a Soap or something on ITV when such explosion (or perhaps implosion) took place and the peace was shattered?
     

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