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EU Panasonic Warranties

Discussion in 'Plasma TVs' started by eAvatar, Feb 4, 2003.

  1. eAvatar

    eAvatar
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    Hello all, I called into my local Richer Sounds on Saturday and asked about their Panny 42" PW5 plasmas. I first asked if they were UK models, and was told they were EU models, then I asked if it would be possible to get a UK model, and was told no, it wouldn't!

    This contradicts what others have said on these forums, but doesn't bother me unless theirs a real difference. I understand that Panasonic will honour the warranty of EU models, but that EU warrenties are Return-to-base, while UK warranties are On-Site.

    So my question is: Does Panasonic consider an EU model bought in the UK to have a Return-to-Base or On-site warranty, or does the Richer Sounds extended warranty modify this at all? Also, does anybody know how the Richer Sounds warranty works, Return-to-Store, On-Site, etc?

    Also, does anybody know anywhere that offers a good deal on Pioneer 433MXE's? So far the best I've got is ivojo.co.uk, with £3640 for the plasma & £820 for a three year warranty, and for a total of £4460, thats a little to much!

    Cheers, Steve.
     
  2. MontyUK

    MontyUK
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    eAvatar,

    The EU Panasonic screens sold by Richer Sounds (EX models) are covered by Panasonic's Pan-European warranty, which is 12 months return to base (ie back to your local Richer Sounds shop). In all other respects the screens are absolutely identical.

    Richer Sounds extended warranty is also return-to-base as far as I understand it, but obviously lasts for three years instead of one.
     
  3. StooMonster

    StooMonster
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    UK warranties are on-site, and loan replacement if it can't be fixed on-site.

    StooMonster
     
  4. eAvatar

    eAvatar
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    Okay, thanks for the info.

    Steve.
     
  5. Joe Fernand

    Joe Fernand
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    eAvatar

    Third party extended warranties for the Pioneer 433MXE can now be had for £450 - this extends the standard terms to cover years two and year three.

    Best regards

    Joe

    PS MontyUK - still wondering if Bike Trials plays a part in your handle?
     
  6. MontyUK

    MontyUK
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    Bike Trials ?? You've lost me there Joe . . . I'm afraid Monty is just a boring old nickname based on my surname :)
     
  7. Joe Fernand

    Joe Fernand
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    Hello Monty

    The oldest son spends many hours jumping around and balancing on the edge of quarries and the like on his Monty Trails Bike - the cycle division of Montesa motorbikes; as ridden by Dougie Lampkin.

    We travel a lot to events in Yorkshire where bouncing around on bikes is pretty popular so I was putting two and two together!

    Best regards

    Joe
     
  8. pwhite8314

    pwhite8314
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    See my post on this thread for more details on the RS EU buying policy.
     
  9. eAvatar

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    Joe, £450 for another two years sounds good, anywhere in particular that does such a deal?

    Cheers, Steve.
     
  10. eAvatar

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    It's okay Joe, I just found your website! :)
     

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