Was very excited as I collected my Hitachi TX-100 from mjhammond yesterday, and immediately set it up when I got home. I spent hours playing various DVD's and 360 games till I was happy with the settings, and then went to retract the screen - it won't go back in! After speaking to a friend, he thinks I've just pulled it down to far. It's a 5.5ft Nobo screen if that's any help. Getting this thing to mount to my ceiling was a nightmare, as my ceiling is an old fashioned lathe type one, so I had to go up into the loft and screw some wood into the lathe above so that the screws below had something to bite into. Hopefully I won't have to do all that again if I take it down. Anyone had to open their screen before to make it start retracting again? If it's not because I've pulled it down to far, it may be because I had it stuffed into my 2-seater on the way home and it took a few knocks when I made quick direction changes on some of the twisty roads near my house. Not a great start to projector life, but I'm almost there!