theskintman
Established Member
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- Mar 1, 2006
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Hello all,
This is my first post, but I felt the need to tell you all about my tale of woe with the TW-520. Epson came to deliver my *third* one today, but I sent them packing. Details below.
First off, respect to what is in all other respects a truly remarkable projector.
I got my first one mid-January. About two weeks later, my girlfriend used it in Theatre Black on the PC most of the day. It got about 2/3 hours rest and then some PS2 in the evening. It was then I noticed the picture seemed darker on one side. After throwing up the test image, I saw this:
Was this the dreaded image problem ProjectorCentral had seen in the US version (the cinema 550)? It certainly seemed so. Well, never mind - Epson support is good - they replaced it the next day. After 50 hours on this second unit, after the Sunday before last, it developed the same problem.
I had not (I think) overused it. I watched the curling for a couple of hours during the day (I was that bored) and then a football match in the evening and then sat down to Final Destination 2 on channel 4. After this, I noticed it had done exactly the same as the first one.
Today, Epson came to replace my second projector. The technician pulled the BRAND NEW one out of the box, plugged it in, threw the crosshair test pattern and guess what? Yup - you guessed it - a red tinge all down the left! Straight out of the box!
I'm now of the opinion that this is a major design flaw in the 520, and I can only assume it would be even worse in the 600.
Luckily, ProjectorPoint have offered to replace it altogether with a Sanyo Z4, and although in theory the TW520 is slightly superior, the added knowledge of hopefully having a PJ I can rely on is a big comfort. I wait in anticipation.
Conclusion: Don't buy a TW520 until they've acknowledged & addressed this issue. If you've already got one, BE CAREFUL AND DON'T OVERUSE IT!
This is my first post, but I felt the need to tell you all about my tale of woe with the TW-520. Epson came to deliver my *third* one today, but I sent them packing. Details below.
First off, respect to what is in all other respects a truly remarkable projector.
I got my first one mid-January. About two weeks later, my girlfriend used it in Theatre Black on the PC most of the day. It got about 2/3 hours rest and then some PS2 in the evening. It was then I noticed the picture seemed darker on one side. After throwing up the test image, I saw this:
Was this the dreaded image problem ProjectorCentral had seen in the US version (the cinema 550)? It certainly seemed so. Well, never mind - Epson support is good - they replaced it the next day. After 50 hours on this second unit, after the Sunday before last, it developed the same problem.
I had not (I think) overused it. I watched the curling for a couple of hours during the day (I was that bored) and then a football match in the evening and then sat down to Final Destination 2 on channel 4. After this, I noticed it had done exactly the same as the first one.
Today, Epson came to replace my second projector. The technician pulled the BRAND NEW one out of the box, plugged it in, threw the crosshair test pattern and guess what? Yup - you guessed it - a red tinge all down the left! Straight out of the box!
I'm now of the opinion that this is a major design flaw in the 520, and I can only assume it would be even worse in the 600.
Luckily, ProjectorPoint have offered to replace it altogether with a Sanyo Z4, and although in theory the TW520 is slightly superior, the added knowledge of hopefully having a PJ I can rely on is a big comfort. I wait in anticipation.
Conclusion: Don't buy a TW520 until they've acknowledged & addressed this issue. If you've already got one, BE CAREFUL AND DON'T OVERUSE IT!