Hi everyone sorry for the delay in getting back but after talking to TW and a little bit of detective work it appears that the TV Drive is not at fault. My drive was set to start recordings early as well as adding a few minutes to the end. All my clipped recordings occurred when more than one was scheduled i.e. one recording stopping at say 20-00hrs and two others starting at 20-00 or one continuing on another channel through that time slot and another starting, the drive is set to prioritise the start so it will clip the end of a program rather than miss the beginning. ( I personally think this is a daft way of doing it and the wrong way round but a.s.f.a.i.k. all video recorders do this, certainly all the ones I have owned did) If you add in the odd programs not starting when they should according the the schedules and the result is the clipped recordings. I have now set the TV drive to start recordings no sooner than 30 seconds before the programmed start time and been a little more careful when setting up the recordings, up to now even with multiple overlapping and adjacent time slot recordings everything has been OK. I would like to say Telewest have answered all my e mails promptly and have been very helpful and no I don't work for them.