Now, before I go any further, I'd just like to say that I've bought off them before and their customer service was good, the delivery was speedy and post care was very good! In fact, I'm quite likely to by my next telly off them. --------------- I was in a very reputable bricks n mortar department store this evening checking out some tv's that I'm interested in buying and I asked them about price matching. Said they would match any other bricks n mortar price but not online store prices. Mentioned Empires name a little futher into the conversation and he gave a wry smile and said 'i really wouldnt buy your telly from there'. When I asked him to flesh out his point he just said he wasnt going to explain any further. He just said they were cheap for a reason and it wasnt because they dont have the same overheads a physical store had although that made a price difference yes. He also mentioned Sound & Vision. Anybody else heard these stories or is it just a cheap shot? Are their products obtained from elsewhere? Are they the dodgy tellys that come out of the factories? I'd bought a telly off them before and the service was fine but my telly broke down after 18 months hence the new search for a telly!