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Email for the Philips tech support

Discussion in 'LCD & LED LCD TVs' started by Rolighed, May 18, 2005.

  1. Rolighed

    Rolighed
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    If I have tech questions for a Philips LCD TV (e.g. Philips 32PF9830) where should I email my question?

    Cheers
    Rolighed
     
  2. mickbarlow

    mickbarlow
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  3. jimsan

    jimsan
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    Try us too! You never know....

    Jimmy
     
  4. Rolighed

    Rolighed
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    Of cause I could go through the website... It just thought it sounded as if you people in here had found some other way of getting hold of a real Philips techie, instead of the default marketing guy that propably recieves all the websitemails.

    But as it seems noone in here is able to answer my question (http://www.avforums.com/forums/showthread.php?t=213281) I guess I'll go ahead and contact Philips through their website.

    Cheers
    Rolighed
     
  5. jimsan

    jimsan
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  6. ianh64

    ianh64
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    Oh dear... no native resolution support at 50Hz :suicide: So if you are going to want to play your PAL material externally scaled to native panel resolution your going to have to frame rate convert and live with the possible consequencies.

    -Ian
     
  7. Rolighed

    Rolighed
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    Jimmy, I've read the post you linked to and the thread - but fail to see anything that confirms that I will have no problems with the PAL signal variant we use in Denmark contra the PAL signal variant you use in UK. I belive it has something to do with the frequencies used for the audio?
     
  8. jimsan

    jimsan
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    I know what you are talking about, Ian, and this could go two ways.

    1) It may actually be available and Philips don't either know or think it worth mentioning.
    2) It isn't available as Philips don't think it's worth it.

    Not all that many people have external scalers and the TV will probably scale PAL 576i and 576p signals itself anyway.

    Jimmy
     
  9. jimsan

    jimsan
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    Lost me altogether there, Rolighed. Can you get the 9986 in Denmark? If so, check its video listing and compare with UK one. In fact you could check this off any TV's specs.

    Jimmy
     
  10. Rolighed

    Rolighed
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    The thing is, that TV's are just that much cheaper in UK than in Denmark. So I've ordered a 32PF9830 from D&C (UK) to be delivered to Denmark. But as there are misc. differences between the two contries (power plugs, PAL variants etc.) I'm a bit worried if everything will work OK.

    Cheers
    Rolighed
     
  11. jimg

    jimg
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    Is there an online manual, then you could check if they have an option to choose your country? My Sharp has that and I would have thought Phillips do the same.
     
  12. Rolighed

    Rolighed
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    No manual. The 9830 isn't released yet. ;o)

    But maybe I could take a peek at the 9986 manual... or maybe a 9986 owner in the forum could answer the question?
     
  13. jimsan

    jimsan
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    I understand entirely what you are trying to do. What I meant was, do a comparison between a TV that you CAN get in Denmark (9986) against the same model in the UK. Any spec differences will be apparent. You can then check this against what you know about the 9830. Simple.

    Jimmy
     
  14. digitaldr

    digitaldr
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    I think I'm going to be cowardly and wait until a few 9830s have been "field tested". I might be sorry when I have to wait for one though -I'd say demand will be high!

    This from d+c satellite yesterday:

    thanks for your enquiry regarding the Philips 32PF9830, We are currently
    awaiting more detailed information regarding stock of this product, I have
    phoned philips again today who tell me that we are on the list of dealers to
    receive a decent qauntity of the first batch of 500 into the country, this
    batch is due for delivery into Philips between June 28th & July 24th, but
    they do always stress to us that delivery dates can change.
    If you would like more info on the product, please forward me your mailing
    address and I will forward any info I can find on it but at this early
    stage, there is not much more info than what is provided on our website
    www.dcsat.co.uk

    We have been promised around 55 of the units from the first batch, currently
    only 11 of these are reserved, if you would like to reserve on of these
    products, you can do this via phone & still obtain a "web discount price",
    all we ask is for a 50% deposit, if you would like to pre-order, please place your via the internet
     
  15. kim frede

    kim frede
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    Hi rolighed

    I live in Denmark too, and bought a Pioneer DVD-recorder (with a tuner inside as You might guess) a couple of years ago from the UK. There has been no problem with danish standards at all - and besides the power plug I replaced with another one from a Yamaha DVD - it has been working "out of the box".
     
  16. Rolighed

    Rolighed
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    Hi Jim
    I've been checking data on the 9986 and it looks like they are a perfect match. So no problem there it seems.

    And hi Kim
    Your experiences with the recorder sounds great. No probs with Nicam stereo or anything else?

    BTW
    I discovered that in the 9986 manuel there is a section that describes how to set the Country setting. I guess this is what controls what PAL format to use etc.?
     
  17. jimg

    jimg
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    Yrs, the country setting is the key, I have a small screen on a boat and we just change it if we are in France, Belgium or Holland from the UK setting. Cannot always understand what we are watching, but we are usually just after a weather forecast!
     

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