Hello All I received a disk from panasonic today, which was sent to me by panasonic CS, (or that is where the comp slip address showed) which was meant to be the firmware upgrade to clear the extlink problem some people are having with the extlink. I opened the box and eagerly put it in the machine. Only instruction being put it in, it will run, then the tray will open when the upgrade has completed (This was on the comp slip). So in it went, and nothing, just a message that said "unsupport". Can anyone shed any light on this message? Thanks Doc PS there was no name etc on the comp slip, and no Firmware No. on disc or comp slip. All very claok and dagger.