FurstyFerret
Standard Member
Bought the 55EG910V from Richer Sounds at the end of November and until now been very happy with it. Unfortunately it's now started showing a message saying "No internet connection" whenever watching a BBC channel on Freesat.
The message doesn't clear by pushing OK; the only solution is to turn the TV off and on again at which point you get anywhere from 30 seconds to 30 minutes before it comes back.
It appears to be generated by the BBC red button software, not the LG software, but they're obviously incompatible with each other. The TV is connected by Ethernet to a BT Infinity connection and reports no problems.
Doesn't happen on Freeview but that's not really an acceptable solution, as Freesat picture quality much better. The TV software itself is up-to-date.
Any ideas? Would prefer not to return for refund.
The message doesn't clear by pushing OK; the only solution is to turn the TV off and on again at which point you get anywhere from 30 seconds to 30 minutes before it comes back.
It appears to be generated by the BBC red button software, not the LG software, but they're obviously incompatible with each other. The TV is connected by Ethernet to a BT Infinity connection and reports no problems.
Doesn't happen on Freeview but that's not really an acceptable solution, as Freesat picture quality much better. The TV software itself is up-to-date.
Any ideas? Would prefer not to return for refund.