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Question EDGE LEG ISSUE UE55KS7000U

EDGE LED ISSUE

  • COMMON

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  • NOT COMMON

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JokersMENTALIST

Novice Member
hi
i have an issue with my Samsung 7 Series UE55KS7000U where i have the Edge LED lights at the bottom right of may screen on at all times.

this seems to be a hardware fault as regardless of the Source or setting these lights are on all the time and can be bright when watching dark features and cause a glow effect.

i ask to see if anyone else has experienced this issue?
i have contacted Samsung as still under warranty and they have sent out an engineer and he has advised that the entire screen will need replaced however i am concerned as the set is only 7 months old and worried if this is common and will happen again?

see photos to what i mean these were taken a while ago but have become brighter.
IMG_3487.JPG
IMG_3500.JPG
IMG_3501.JPG
IMG_3636.JPG
 

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