Economic repair?

Discussion in 'General TV Discussions Forum' started by beoswene, May 20, 2004.

  1. beoswene

    beoswene
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    I'm asking this question for a friend who has a sony RPTV which has gone on the blink.

    It is a 42" crt rptv which must be about 8 or 9 years old.(model no KP-54112u).

    It looks like one of the picture tubes is knackered.

    He is having problems getting anyone interested to diagnose and possibly fix the thing, which seems a shame as it a lovely set.

    One engineer wants £250 just to come and have a look at the set!

    Can anyone offer any sugestions where to go from here?

    TIA,

    Beo.
     
  2. Tight Git

    Tight Git
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    You're not going to want to hear this but:

    Unless it's been considerably underused, when a tube fails on a RP set of this age, all three tubes will almost certainly need replacing.

    The problem is that it's virtually impossible to match the new CRT to the other existing ones if they've got many thousands of hours use.

    On my Philips RP CRT, the tubes are £400 each, so if ever one fails, it's curtains.

    Sorry I can't be more optimistic.
     
  3. Digiman

    Digiman
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    My penny's worth would be to get a list of local authorised repairers from the TV manufacturer's customer services and ring them to find their minimum call out charge to have a look at it. It should be about £50+VAT. It is probably worth having the fault diagnosed - it may not be a tube, you never know. If they all want silly money get back to customer services and complain.

    If you post details of the TV make/model and problem here, you may find someone will have seen the problem before.
     
  4. beoswene

    beoswene
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    Thanks chaps,

    Ill suggest ringing sony customer service then for a local engineer to call.

    Seems a shame to think this tv could end up at the tip.

    Beo.
     
  5. Digiman

    Digiman
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    Yes, but think of a new plasma sitting there.
     

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