average joe
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- Jul 12, 2011
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Apologies if this is the wrong section but I had a quick browse and though here may be the best.
I have just bought a new Echo Dot but it will not connect during start up.
I get to the stage where it asks me to connect to it using my wifi then return to the app. Once I do this it repeatedly asks me again to connect to it via wifi even though my phone shows it is connected.
I cannot get past this stage using the Alexa app on my Mi9 or my girlfriends iphone, same issue on both.
I have tried restarting the Dot, the Wifi, my phone etc but it's the same each time.
My older generation 2 dot is connected fine so I can't work out what else I can try.
Has anyone got advice or has had the same issue?
Thanks, Joe
I have just bought a new Echo Dot but it will not connect during start up.
I get to the stage where it asks me to connect to it using my wifi then return to the app. Once I do this it repeatedly asks me again to connect to it via wifi even though my phone shows it is connected.
I cannot get past this stage using the Alexa app on my Mi9 or my girlfriends iphone, same issue on both.
I have tried restarting the Dot, the Wifi, my phone etc but it's the same each time.
My older generation 2 dot is connected fine so I can't work out what else I can try.
Has anyone got advice or has had the same issue?
Thanks, Joe