Ebay return postage question?

Discussion in 'General Chat' started by cjx, Sep 6, 2018.

  1. cjx

    cjx
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    I bought a garden gate and its too small for our pathway. It was listed at 5ft and I assumed it was 5ft to the edges but it is curved and is actually 5ft to the middlle. I have asked for a refund and been accepted and ebay have provided postage for £3.80 royal mail or £4.80 by another courier. Should I use this method as i am assuming it is not enough to cover the postage.
     
  2. nheather

    nheather
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    To be honest, I think you have got off lightly by having a contribution to the postage. Without seeing the actual listing but it sounds like you have got what they described so it seems unfair that the seller should have to pay return postage.

    I would take take it on the chin and accept the contibution as a bonus.


    Cheers,

    Nigel
     
    Last edited: Sep 6, 2018
  3. cjx

    cjx
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    Sorry probably didn't make the question clear enough I'm not querying paying the postage at all . The question is will it get there for that amount as it doesn't seem enough to cover it.
     
  4. hippo99

    hippo99
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    Probably best asking at the post office or asking eBay (re: postage being so low), as any response here would just be a guess :)
     
  5. nheather

    nheather
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    Can’t imagine either of those will cover it unless eBay have some very special arrangement.

    I assume you are saying that ebay are asking you to pay £3.80 or £4.80 and they will provide you with a postage label. Can’t imagine if you turned up to your post office with a 5ft gate with a postage label stuck on it that they would be very accomodating. Think you are best speaking to eBay to clarify.

    Cheers,

    Nigel
     
  6. Sandman

    Sandman
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    5ft to the middle so 10ft in total? If so there is absolutely no way you can post that for £4.80. Use myhermes for an online quote to get the actual postage cost.
    How did the seller post it to you? Is the price they paid on the label?

    Edit: Thinking about it again and it is probably the height you are talking about. In any case you wont be able to post it for that price.
     
  7. cjx

    cjx
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    Yeah 5ft height. I was wondering if ebay had a special agreement but just couldnt see it. Everyone has pretty much said what I thought. I will ask ebay and the seller about this.
     

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