I have been on ebay seems like 100 years, have very good feedback (650-ish), and am worried about a recent transaction.
I recently sold an expensive item a large sum and the buyer chose click and collect from an Argos store. As this looked a bit peculiar I did a search and I read some horror stories about ebay and Argos scams.
Short of cancelling the order and returning the money, I was thinking what can possibly go wrong, in any ebay transaction.
I ship the item, and require signature on delivery (in this case Argos, not sure how this might complicate matters).
The buyer can claim it is broken, and request a refund. I do not accept returns as per ebay listing, but they can say it is broken, badly packaged ?
They can say it is not the right item, eg they bought an iPhone 11 and they received an iPhone 7.
They can request a refund for some of these reasons, keep the original, and send back a different item, or an empty box. Eg I sold an iPhone 11 and I receive back an iPhone 7 or an empty box.
The more I think about it, the more ways I am imagining this can go sideways!
Any advice?
I recently sold an expensive item a large sum and the buyer chose click and collect from an Argos store. As this looked a bit peculiar I did a search and I read some horror stories about ebay and Argos scams.
Short of cancelling the order and returning the money, I was thinking what can possibly go wrong, in any ebay transaction.
I ship the item, and require signature on delivery (in this case Argos, not sure how this might complicate matters).
The buyer can claim it is broken, and request a refund. I do not accept returns as per ebay listing, but they can say it is broken, badly packaged ?
They can say it is not the right item, eg they bought an iPhone 11 and they received an iPhone 7.
They can request a refund for some of these reasons, keep the original, and send back a different item, or an empty box. Eg I sold an iPhone 11 and I receive back an iPhone 7 or an empty box.
The more I think about it, the more ways I am imagining this can go sideways!
Any advice?