Ebay, attempted deliveries to buyer

Discussion in 'General Chat' started by FZR400RRSP, Aug 17, 2012.

  1. FZR400RRSP

    FZR400RRSP
    Banned

    Joined:
    Mar 5, 2007
    Messages:
    32,035
    Products Owned:
    1
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    Aberdeen
    Ratings:
    +10,374
    Here's an ebay query I'm not sure about.
    A colleague sold some golf clubs, sent by courier.
    He attached tracking information to ebay.
    The courier has attempted delivery every day since last Friday, leaving cards behind every time.
    My colleague has also tried calling the buyer, to no avail.
    The courier now wants to return the golf clubs to origin.
    What does my colleague do now?
    He's scared the buyer may claim non-receipt and ask for a refund.:mad:
     
  2. simon ess

    simon ess
    Well-known Member

    Joined:
    Jun 15, 2008
    Messages:
    3,128
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    136
    Location:
    up 'Castle duck.
    Ratings:
    +596
    Does the tracking status state "delivery attempted" or something similar?

    If so, I would think you're colleague has nothing to worry about.

    Don't know for certain though.
     
  3. nheather

    nheather
    Distinguished Member

    Joined:
    Oct 6, 2004
    Messages:
    19,374
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    167
    Location:
    Horsham, West Sussex
    Ratings:
    +9,494
    Suspect the buyer has bought them without considering that he would be in Spain on holiday the following week.

    Well there is nothing to be scared of really. The courier wants to return them so he won't lose the clubs but will lose the p&p.

    So probably safer to have them returned.

    It's then down to contact with the buyer.

    Cheers,

    Nigel
     
  4. FZR400RRSP

    FZR400RRSP
    Banned

    Joined:
    Mar 5, 2007
    Messages:
    32,035
    Products Owned:
    1
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    Aberdeen
    Ratings:
    +10,374
    He wants the buyer to take the clubs though, he doesn't want the hassle of having to sell them again.
    Would he be within his rights to say;

    "delivery attempted, goods returned, additional P+P required to try again, no refund for purchase of goods will be given"
     
  5. IronGiant

    IronGiant
    Moderator

    Joined:
    Jun 7, 2003
    Messages:
    65,566
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    .
    Ratings:
    +45,421
    Keep it simple, just say he needs to pay for a re-delivery. Don't mention refund at all. If he then asks for one say no, he isn't allowed to just change his mind.
     
  6. dazza74

    dazza74
    Well-known Member

    Joined:
    Aug 24, 2006
    Messages:
    13,037
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    136
    Ratings:
    +1,394
    He's got the buyers money at the end of the day. I don't see what option he has other than to receive the goods back and take it up with the buyer about additional postage costs to resend the clubs.

    Funny, I've listed my golf clubs on ebay today. Not cheap, £13 to post the full set of irons.
     
  7. FZR400RRSP

    FZR400RRSP
    Banned

    Joined:
    Mar 5, 2007
    Messages:
    32,035
    Products Owned:
    1
    Products Wanted:
    0
    Trophy Points:
    166
    Location:
    Aberdeen
    Ratings:
    +10,374
    His worry is that ebay always seems to side with the buyer.
    If the buyer raises a dispute saying "goods not received", then I wouldn't put it past paypal to refund the money.:(
     

Share This Page

Loading...
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice