Orson
Moderator
Hi all, as title, I'm after a bit of advice.
I won an item (computer network router) on Ebay, but for some reason (I must have had some intuition) I contacted the seller before paying asking him to confirm the exact model number, even though it was listed as the one I wanted.
Anyway, it turns out that he had picked the wrong model number & description, and it wasn't the one I wanted.
The buyer has emailed me to ask if I still want it, which I've told him I don't, and I've not heard anything else. He has now re-listed the item (albeit with the same incorrect description & model number
)
The item is still listed in my account as requiring payment, and I've tried the ebay resolution/help, but it doesn't cover my circumstances, and won't let me proceed with the 'resolution centre' as I haven't actually paid.
So, what do I do now?
Do I just leave it sat in my account needing payment?
Will it eventually just go away?
Am I at risk of getting negative feedback?
Anything else I need to know?
Thanks for looking
I won an item (computer network router) on Ebay, but for some reason (I must have had some intuition) I contacted the seller before paying asking him to confirm the exact model number, even though it was listed as the one I wanted.
Anyway, it turns out that he had picked the wrong model number & description, and it wasn't the one I wanted.
The buyer has emailed me to ask if I still want it, which I've told him I don't, and I've not heard anything else. He has now re-listed the item (albeit with the same incorrect description & model number
The item is still listed in my account as requiring payment, and I've tried the ebay resolution/help, but it doesn't cover my circumstances, and won't let me proceed with the 'resolution centre' as I haven't actually paid.
So, what do I do now?
Do I just leave it sat in my account needing payment?
Will it eventually just go away?
Am I at risk of getting negative feedback?
Anything else I need to know?
Thanks for looking