Hi, can anyone help!? I'm trying to transfer my wifes data from her Samsung S8 to iPhone Xr but for some reason it just won't work via the Move to IoS app- I get the code, I put it in but it never connects. Both phones are on the same WiFi - I've noticed the Xr WiFi symbol switches off when I go into the transfer mode...I'm not sure if that's normal? Any ideas? Alternatively what's the best way to move phones please?