Thanks but no thanks. I am getting my money back no matter what. The goods were the wrong ones, the adapter did not fit & was illegal. Too many people put things down to experience & the cheaters get away. I have bought loads of items from ebay both cheap & dear & have never had any problems.
I hear you regarding matter of principle. However, all of the above posts also are right, is it really worth your time in stress for £2.60? If the answer is yes, then try this.
Was the item you purchased stated as new? Was the seller registered as a business seller in the UK? If yes to both questions, then the sales of goods act 1979 is relevant.
It doesn't matter what returns policy they put on their listing, they can't adapt the law of the land to their own means. What they can do is refuse to pay your return postage costs as eBay has already returned your refund as per their terms. What you now have to do is message them again having asked eBay for their contact details if you don't have them already.
Tell them that they are in breach of the sales of goods act and you will be taking them to the small claims court for your out of pocket expenses. Explain that all court costs will also be included in your claim.
Explain that you will also be making a complaint to trading standards for their failure in adhering to sales of goods act.
Hopefully best case scenario once they see you won't go away they might take notice and refund you? Worst case; they ignore you and you have to proceed with claim and hope it all goes your way.
As I already stated, it all depends on how principled you are.
Some reading:
I've got a problem with something I bought on eBay - Which? Consumer Rights
Returning faulty goods - who pays postage?
I'm not involved in the legal world, just trying to help. All advice is given as I understand it. I've used this method myself and succeded without having to go to small claims court. Sometimes just sounding like you mean what you imply frightens people enough to bend to your will. Not sure what happens though if they're an overseas seller.
In all honesty the regulations are so long winded and confusing for sellers and buyers it's no wonder people are short changed. The law is the law, if you don't get anywhere with constructive and concise emails to said company then you have to go to court. Be prepared to go all the way, just take relevant legal advice cost free from your local cab office [citizens advice bureau] not taxi co.
before going blindly where few fail to tread and get egg on your face!
Good luck...