e 50 buzzing

simon123

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my e50 is 2 months old and last night it started buzzing when the disc is spining

i can still perform all the functions rec,play etc

but i cant open the draw to get the disc out

the display says open and then close and then starts reading the disc again

and then the loud buzz starts again

anyone help

cheers simon
 
Try turning it off at the plug for about 10 mins , then press open to turn it on, it should try and read again then just open the tray.
Try different media next time.
 
thanks i will try that but i am using panasonic double sided caddied discs
 
i tried turning off for 7 hours but i still have a stuck disc
looks like a call to empire direct
 

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