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DVDSOON Teenwolf/Teenwolf too orders

Discussion in 'Shopping, Deals, Discounts & Bargains' started by darthbane2k, Jul 8, 2004.

  1. darthbane2k

    darthbane2k
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    By the way, has ANYONE recieved their Teenwolf/Teenwolf too DVDs yet from DVDSOON - Been waiting a month for mine.
    Status has not changed from 'On Order' - yet their site still claims that orders for the title take 3-5 days until dispatch.
     
  2. ronin13

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    Hey darthbane2k

    I ordered the Rocky Boxset on the 6th of June and I have still not received it. My order has gone through every stage including the packing stage. However, it has now gone back to the 'stock on order stage'. All this after promising me two weeks ago that it would be sent out. Lets just pray that this is not the start of Splash mania. Ahh... Splash DVD, everyone’s favourite DVD retailer, not so much a fond memory, more of a living nightmare, now they really did have an unusual customer service dept, lol.

    They could process a credit card faster than you could say, "where's my money gone". Yer and DVD-SOON have had my money according to my credit card statement since the 8th of June..................NOT HAPPY. Maybe they should change there name to 'DVD NOT SO-SOON' :thumbsdow
     
  3. darthbane2k

    darthbane2k
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    well curiously the problem only seems to lie with Teenwolf. Everything else I have ordered between , (great white hype, rocky 2, rocky 3, beat street) has been shipped and received satisifactorily.
     
  4. ronin13

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    well this is the first time I have had a problem with DVD SOON, everything else has usually been delivered in 10 to 14 days from order. It just seems strange that we have both been waiting over a month. Have you emailed them yet?
     
  5. darthbane2k

    darthbane2k
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    I have not emailed them yet - however the reason I started a thread about this was because the 'bargain' of both teenwolf movies at this price was posted initially on this very forum and therefore a lot of peeps here ordered it around the same time.
     
  6. carldrichardson

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    i ordered mine several months ago at the old price i cannot understand y they put them on promo price, so i cancel the old order thinking they had new stock how wrong was i :mad:
     
  7. antomack

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    I also ordered the Teen Wolf dvd's, ordered on June 10th, money taken on 14th and still showing as Pending. Have sent 2 e-mails wondering when I could expect to receive it and each time got sent back the order summary screen showing what I can see from the website anyhow.

    Haven't they ever heard of keeing the customer informed, at least cdwow when there are delays send you an e-mail with a new expected postage date.
     
  8. JAMESTALKALOT

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    I don't have Teen Wolf on order but I do have 2 other dvds that I have been waiting for a while now. The Sure Thing was in stock when I ordered but the next day it said on order 2-3 days and that was well over 2 weeks ago. I also have another dvd from the MGM sale that just says 2-3 days as well :thumbsdow

    Not emailed them yet and since both dvds only came to just over £8 I'm not going to cry if it goes tits up. STILL after all the good things I had heard about them I starting to wonder if I am using the same dvdsoon :D

    I wanted the Sure Thing before it got a UK release on the 30th of Aug. not SURE :laugh: IF that's going to happen :rolleyes:

    Can't seem me using them again unless they have some better info on what's going on with the order you placed.

    IF you have a quick scan around the website almost nothing is in stock :rolleyes:

    Sure the prices are good but I think they make the dvds themself :D
     
  9. darthbane2k

    darthbane2k
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    Still waiting... anyone forget they actually ordered this title from DVDSoon?
     
  10. antomack

    antomack
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    Anyone received this DVD from DVD Soon. E-mailed me about 2 weeks ago to say they have no way of knowing when they will have it and yet they still have it up for ordering.
     
  11. darthbane2k

    darthbane2k
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    well antomack , it seems that you and I are the only ones who ordered teenwolf from dvdsoon, or the only ones who care. Im sure when the bargain price of the dvd was announced on this forum, many of its users said they had ordered,and I KNOW DVDSOON have NOT delivered this title to ANYONE yet. :mad:
     
  12. eas4uk

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    I ordered it too - and yes Im still waiting... :thumbsdow
     
  13. AdsterUK

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    Also waiting :(
     
  14. darthbane2k

    darthbane2k
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    its a damn shame because I was REALLY looking forward to enjoying this 80s classic again.
     
  15. JAMESTALKALOT

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    It's out in the UK 06/09/2004, £14.99 though :eek: I hope you guys have it before then :eek:

    I got my Sure Thing DVD (took 4 days from dispatch) but I'm still waiting on Lord Of Illusions: Unrated Version. Ordered on the 25th of June and it's in the same sale as the Teen Wolf DVD and for the same price. I'm really not impressed with the time it takes them to deliver. Sure it's only just over 3 squids but does that really make it ok for it to take months to turn up? I think not :nono: I've paid for it. It should be sent out to me already. :boring:
     
  16. happysnapper

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    I ordered Rocky 2 to 4, Escape from N.York, Good,bad the ugly and Robocop 1 & 2 from dvdsoon.

    Over a month has now passed - in which I sent them an email for an update on my order. I received robocop 1 and 2 about a fortnight ago (better than nothing I suppose) but the others r still 2-3 days malarky. I looked for an update today and Escape from NY is now discontinued!

    I wonder if they will honour the sale and I will still receive a copy? Going on their current level of customer service I very much doubt it.

    I will certainly not be using the site again - like u say at least cdwow keep you informed of your order.
     
  17. Marc

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    yeah i've been waiting 2 weeks for Highlander The Immortal Edition which said 3-4 days when i ordered it. It's still pending, but they've billed me for it already. This has been my first, and most probably last order from dvd-not-very-soon.com
     
  18. Gliese 581c

    Gliese 581c
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    also waiting on rocky. its been over a month now.

    i'll re-think ordering from dvdsoon again, I'll stick with cd-wow from now on i think.
     
  19. darthbane2k

    darthbane2k
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    Teenwolf has now been removed from DVDsoon's catalogue. However my order still is stuck on 'On Order' status. What does this mean for those of us who have ordered this months ago? Your guess is as good as mine.
     
  20. eas4uk

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    I emailed them on Saturday about the MGM titles - they replied :

    Dear Sir;

    Last week we were advised of delivery problems with MGM. We have been in contact with them and have been advised that a resolution has been made. They are currently working on getting all of the back log that was accumulated caught up. I apologize for the inconvenience.

    ------------------------------
    Natasha Bonfield
    Customer Service Center
    Centre De Service à la Clientèle
    DVDSoon.com


    Hopefully this means these orders will be fulfilled and soon :rolleyes:
     
  21. JAMESTALKALOT

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    Cheers for that :thumbsup:
     
  22. darthbane2k

    darthbane2k
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    Dont count on receiving Teenwolf anytime soon.
    Look what popped in my email today...

    I seriously think this will be the last time I rely on DVDsoon.



    Dear Sir.

    From what I heard this title may be in , in the next couple of weeks
    and that is a big maybe.

    If you should need anything else, do not hesitate to contact us again.
    Yours truly,

    -------------------------
    Eric Saindon
    Customer Service Center
    DVDSoon.com
    info@dvdsoon.com
     
  23. Gliese 581c

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    they are pathetic, im still waiting on rocky.
     
  24. darthbane2k

    darthbane2k
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    Im convinced this is how DVDSOON make money - they charge our cards straight away and let us wait and wait and wait for our goods, knowing that at their 'bargain' price we will be a little more patient than usual, while all the time they profit via gaining interest through the funds taken from us.
     
  25. Gliese 581c

    Gliese 581c
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    quite sad if thats the case.
     
  26. captaineyecatch

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    Just order it from dvdpacific (£4.80) They have it in stock. Or order it from some where else if thats the way dvdsoon treat you.
     
  27. Alaric

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    Its a shame, I've used DVD soon for quite a lot of things, but recently they've been bad. I ordered Stargate4, batman animated, plus something else that i now forget....it was three weeks for Batman, and the others haven't come yet and thats now over a month....not bad for 2-3 days claimed !
     
  28. Kaotician

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    Have had 5 titles on order with DVDSoon for a few weeks now (Ginger Snaps, Dead Zone Series 1, Bubba Ho-Tep, Star Trek Generations and angel Heart). Have finally received 2, but can now no longer log in to my account. Have emailed them but as of 48hrs later have had no response.
     
  29. darthbane2k

    darthbane2k
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    I emailed a very angry letter to DVDSoon and pointed them to this thread. Hopefully they will pull the finger out knowing that their reputation is going to the ****ter
     
  30. JAMESTALKALOT

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    Well let's hope they visit this and it does some good. I read people go on and on about how good they are in other threads but it makes me wonder if we are using the same dvdsoon? :thumbsdow
     

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