1. Join Now

    AVForums.com uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Dvd Soon & Lost dvds

Discussion in 'Blu-ray & DVD discs' started by john R1, Nov 10, 2003.

  1. john R1

    john R1
    Banned

    Joined:
    Nov 2, 2002
    Messages:
    692
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    16
    Location:
    essex
    Ratings:
    +0
    What is dvd soons policy for items lost in transit with the free shipping option
     
  2. Confucius

    Confucius
    Active Member

    Joined:
    Feb 1, 2001
    Messages:
    2,103
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    51
    Location:
    Oxford
    Ratings:
    +90
    In principle the same as with all other shipping options offered, and is explained on their website.
     
  3. graham.myers

    graham.myers
    Well-known Member

    Joined:
    Mar 11, 2003
    Messages:
    6,220
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    136
    Location:
    Leeds
    Ratings:
    +932
    you have to wait 55 business days before they'll send replacements. 11 weeks ! ouch!

    but once this has passed they're quick to repsond tho.
     
  4. Simon6776

    Simon6776
    Member

    Joined:
    Jan 7, 2003
    Messages:
    2,256
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    51
    Location:
    West Sussex, U.K.
    Ratings:
    +33
    Yeah, I have one missing at the moment. The e-mail they replied to me with stated 45 business days before it could be declared lost.
     
  5. Paden

    Paden
    Active Member

    Joined:
    Jul 27, 2000
    Messages:
    554
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Ratings:
    +13
    Were your discs dispatched during the postal disputes in London?
    I've also got a couple of outstanding discs that were dispatched on the 29th & 30th of October.
    Maybe they're all in a big pile at Mount Pleasant :confused:

    Cheers, Paul
     
  6. Confucius

    Confucius
    Active Member

    Joined:
    Feb 1, 2001
    Messages:
    2,103
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    51
    Location:
    Oxford
    Ratings:
    +90
    My T3 was posted October 31st, and arrived November 8th.

    When did the lefties go on strike?
     
  7. john R1

    john R1
    Banned

    Joined:
    Nov 2, 2002
    Messages:
    692
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    16
    Location:
    essex
    Ratings:
    +0
    mine was posted on the 30th still waiting
     
  8. paul1672

    paul1672
    Active Member

    Joined:
    Jul 31, 2003
    Messages:
    2,552
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    71
    Location:
    norfolk
    Ratings:
    +36
    i had finding nemo posted from dvd soon on the 30th,still waiting also....
     
  9. john R1

    john R1
    Banned

    Joined:
    Nov 2, 2002
    Messages:
    692
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    16
    Location:
    essex
    Ratings:
    +0
    T3 Arrived this morning along with tomb raider which was posted on the 5th oct
     
  10. Geezer

    Geezer
    Active Member

    Joined:
    Aug 5, 2002
    Messages:
    2,813
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    68
    Ratings:
    +25
    Thats not long though really with the postal strike happening. Ive just had all mine turn up today that were posted on the 15th. Nemo arrived before these and was posted much later.
     
  11. daveyboy

    daveyboy
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    I received my Nemo today which was originally posted on 27/10/03....maybe this is a sign of the backlog shifting!!
    Still not had a reply to my email from DVD Soon which i sent last week!!!
    Still.....after paying £11 for 2 disc Nemo, i don't mind waiting an extra couple of weeks!!!!
     
  12. Paden

    Paden
    Active Member

    Joined:
    Jul 27, 2000
    Messages:
    554
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Ratings:
    +13
    If anyone's still waiting for a disc from DVDSoon don't give up hope.
    My Terminator 3 disc, dispatched on October 30 arrived today :D

    Cheers, Paul
     
  13. daveyboy

    daveyboy
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    My 4 disc Two Towers arrived today.....6 days after posting which is great for dvdsoon......:clap: :smashin:

    But had to give it to my folks this morning as its a Chrimbo present...:mad: :mad:
     
  14. Sigismund

    Sigismund
    Member

    Joined:
    Jan 14, 2003
    Messages:
    5,376
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    86
    Location:
    London
    Ratings:
    +102
    Hi all. :)

    Received email notification from DVDSoon that The Two Towers had been shipped on 17.11.03 and received it today :smoke: So if something does go missing, don't worry too much.

    Sigs
     
  15. billduff

    billduff
    Standard Member

    Joined:
    Mar 17, 2002
    Messages:
    275
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    16
    Location:
    Just to the right of civilisation
    Ratings:
    +0
    My TTT arrived on Wednesday but the box is crushed and a lot of the plastic inside has cracked and broken off. :(

    Is this common with DVD-Soon stuff or it worth me having a word with my postie. I have had a few box sets from them and they all have some form of damage (except Indy Box Set s it was iside another box).

    Also, does anyone know what their returns policy is for goods damaged in the post.
     

Share This Page

Loading...