Anyone else having problems getting DVD Profiler to connect to the internet database. Probably start working in a minute just to make me look daft
Thanks for your concern. I have good news and bad news. The good news is that it's not bankruptcy - IVS as a company is alive and well. The bad news is that it's not the NYT article - just incredibly bad timing for a hardware failure. Couple this with a comedy of errors involving our servers and ISPs, and we have the downtime as a result. I had held off responding, hoping to have a resolution timeframe to post, but unfortunately, I still don't have confidence enough to make any specific promises.
We will be back up as soon as physically possible - both of our ISPs are working on the issues, including bringing an entirely new server online and copying the data across. With the sheer volume of data we host, it is not a quick process under the best of conditions...
Thanks for your patience.