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DVD Pacific...........HACKED?

Discussion in 'Movie Forum' started by stevegreen, Aug 18, 2004.

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  1. stevegreen

    stevegreen
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    Had this email from DVD Pacific this morning:

    Dear steve green,

    Our web site has recently been subjected to various hacking attempts. We
    upgraded our security measures in lieu of this to ensure the
    personal information we hold for you is fully protected. Part of these security
    enhancements have provided us information that led us to
    believe that some data had been compromised by way of a worm on the server. No
    anti virus or spyware was able to detect this but we now
    have information that contact had been made with an IP address outside our
    network. We attempted to capture this information without it
    leaving the server so as to determine exactly what was being transmitted.
    Unfortunately this worm had some type of self detection available
    and as soon as it realized we had discovered it, it self destructed leaving no
    trace evidence.

    Yesterday the IP addresses we suspected behind this launched a malicious code
    attack on our SQL server and this allowed us to track their
    IP addresses to their source and we have identified ISP’s in Russia and the
    Ukraine. We have contacted the FBI, Secret Service and filed
    a full report at www.us-cert.gov. Further a report has been filed with FSB.ru.
    We have blocked any possibility of this type of attack being successful but as a
    precaution we have auto updated all member account access passwords and now
    sending you your new temporary password as indicated
    below.

    Your Login - xxxxxxxxxxx
    New Password – xxxxxxxxxx

    We would also request that you pay particular attention to your credit card
    statement to ensure that your not subject to any fraudulent
    transactions and if so notify your credit card issuer immediately. We will be
    providing a list of all cards we have on file to each of the credit
    card issuers so as they can also monitor any suspicious activity.

    We will continue to monitor this situation closely as we have been since it
    arose and you can be assured our efforts to provide you with the
    safest shopping environment online will always be of the highest priority.

    If you have any questions in relation to this issue please direct them to
    webmaster@dvdpacific.com


    Dare I log in using the new details? Has anyone else received this?
     
  2. Mylo

    Mylo
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    yup, same here Steve :eek:

    I've logged in with the new password they sent me and changed it to my own new one. I was worried but everything appears ok for now, I still have money in my bank account.
     
  3. stevegreen

    stevegreen
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    I cant remember if i actually have Credit Card details registered there. I think i'll log in and change them to something erroneous as I dont use them anyway ;)

    Cheers Mylo :D

    edit: I did and I have emailed them to delete all of my account information as you don't seem to be able to do it yourself :confused:
     
  4. Mylo

    Mylo
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    I modified mine to use fictitious data until I need to order again. Will it not let you put spurious data in the required fields?
     
  5. stevegreen

    stevegreen
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    Didn't try that to be fair, but as i have not used them for yonks i'd rather not have my details on there at all
     
  6. english_bob

    english_bob
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    Yep, got the same email.
    Not tried it yet.

    Given that DVD Pacific are being targeted by hackers, do you think sending out emails from their domain with userids and passwords in was a good idea?
     
  7. stevegreen

    stevegreen
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    I would hope they sorted it before they sent out the emails, otherwise, as you suggest, it would be a pretty stupid thing to do.
     
  8. Tardis

    Tardis
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    I too also got the same email this morning. Fortunately I have only used DVDPacific once just recently and my title has been dispatched and now in the post.

    Once it's arrived, I shall also tell them to delete all my details from their database. I will then refrain from using them again until I hear more positive news.
     
  9. d.waters

    d.waters
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    I had that email as well, so I checked my credit card and found an unaccounted for payment on it, which was to an Internet company in Israel that I'd never heard of? It was for about £265, which was charged as 480.95 of whatever the Israeli currency is. It also equates to about $500, which I seem to remember was a typical amount for this type of charge mentioned in another post on here a few weeks ago.
     
  10. english_bob

    english_bob
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    Thats bad luck Dave

    I've been using my LloydsTSB Debit card, so I'm sh***ing it in case I get a fraudulant transaction.

    Surely now DVDPacific must be one of the safest places on the internet to shop now?
     
  11. Mylo

    Mylo
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    mine is a lloyds card as well, bank statement is all ok for the last 12 weeks :)
     
  12. leapfrog

    leapfrog
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    I got the email too and I have just cancelled my credit card, who knows who has our card details and how they will be used, I'd rather not risk any fraudulent transactions for the sake of a bit of inconvenience.
     
  13. d.waters

    d.waters
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    After doing a bit more checking, the strange payment on my card is from a company called WBSale.com. They're in Iceland, not Israel, as I originally thought, and I've never heard of them - has anyone else?
     
  14. Lex

    Lex
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    There is already a thread on this subject which has been running for a few weeks now...
     
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