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DVD NOT-SO-SOON replacement dvd

Discussion in 'Movie Forum' started by thesnowman, Feb 16, 2005.

  1. thesnowman

    thesnowman
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    How long does it normally take them(dvdsoon) for a request of a replacement dvd to take effect.

    Its been over 3 weeks now since I have signed there request form and I've not heard a word from them since. I have also during this time given them atleast 5 emails concerning this request and its status, since that time I have not had one single reply
    :mad:

    anyone here ever request for a replacement dvd? if so, how long did you have to wait.
     
  2. garylloyd

    garylloyd
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    Hi,
    I got a replacement Matrix boxset,it was only Reloaded that was damaged but they sent me the whole box again.
    I guess it took 6-8 weeks.
    Gary
     
  3. thesnowman

    thesnowman
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    :eek: That long!

    thanks for the reply gary.
    anyhow, surprisingly I got a email from them today stating that there's a huge backlog and it'll take a few weeks before they can get around to it
    they stated that The requst hasn't even been processed yet, what the f@?k
     
  4. lurker75

    lurker75
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    I can't remember exactly how long it took for DVD soon to replace my copy of lethal weapon. I think it was something like a month or so, maybe six weeks? Mind you at the time I wasn't in a hurry for it.
     

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