What a disappointment. Make that a series of disappointments. My third dv79 is another dud. As good as Arcam have been in sending out replacements, I feel compelled to post on this forum in the hope that I can get an answer as to why I've had such a poor experience, before I stop giving them the benefit of the doubt. As a newcomer to the brand, and a newcomer to that price range, my expectations were high. The avr300 and dv79 combo was irresistible as a one-stop solution for film and music, and my auditions confirmed all the positive things I'd read in the press. Unfortunately that didn't extend to my experience at home, at least with the dv79: The first one had a dodgy clock that kept jumping sporadically to different times and occasionally skipping tracks. The second, to my total disbelief, had exactly the same problem (both software version 5.8.0). The third, which I picked up yesterday, and which my dealer assured me had been triple checked by Arcam, has so far randomly frozen 6 times and twice emitted some ear-shattering feedback during a title sequence with two separate DVDs (Rounders R2 and Matrix R2, software version 5.13.0). Now I can live with the poor remote and layer change slowness (although I agree with the general feelings on this forum), but 3 faulty units is just unacceptable, particularly at this price point, and to this degree of malfunction. What surprises me is that nobody else seems to have had similar problems, neither on this forum, nor at the shop I bought from. I really don't want to give up on Arcam, as when the system's worked, it's worked brilliantly. I do however need a thorough explanation as to why this has happened, preferably from someone at Arcam, if I am to be convinced that it's worth replacing the unit for the fourth time in the space of two months, rather than returning it.