I am trying to play multichannel FLAC files from my NAS on this new SmartBox. It will not play them in multichannel, the mix down to stereo. I have a Dune Base 3.0, and it does the same well. Also, when I play DTS soundtrack on the SmartBox, there are video glitches. I just got this box recently, and it looks like it has promise, but it is very buggy and is working poorly. I have tried to contact Dune several times and they replied to me only once. The last firmware for this box is April,, 5 months ago. I'm thinking about returning it. Any suggestions? Also, anyone know how long this box has been on the market?